Dear Partners,
We are happy to welcome you on our dedicated platform for tour operators’ reservation.
We are happy to welcome you on our dedicated platform for
tour operators’ reservation.
- Reservations should be made at least 24 hours prior to the desired date via the following dedicated reservation platform. Reservations by email will no longer be accepted and will be automatically disregarded;
- This program is dedicated only to tour companies. Hence, no reservation will be accepted from individual tour leaders. As a result, the email address used for the reservation should have as an extension the company’s domain name. Reservations using Gmail domain, yahoo, etc. will be disregarded and rejected automatically
- Please note that filling the reservation form doesn’t mean that your reservation is confirmed. Your reservation is subject to acceptance by our dedicated reservation team. You should receive the restaurant confirmation or rejection shortly after filling the following form;
- All our prices are in Egyptian Pound and inclusive of 12% service + 14% VAT;
- Prices are subject to changes at felfela’s discretion and without any prior notice due to currency fluctuation, fuel prices and/or unforeseen economic circumstances. In this case, we will inform you immediately and you are free to maintain or to cancel your reservation with us;
- Most of our menus include two type of desert. Only available desert at the time of visit will be served to your clients.
- Minimum number of 2 pax is required; excluding tour leader or tour guide
- Only cash payment is accepted.
- While we have a very strict policy regarding safety and health, you are fully responsible of the safety and health of your guests during their visit to our restaurant. You should keep your guests aware of the precautionary measures to be followed according to the instruction of the Egyptian Ministry of Health and World Health organization in order to protect themselves from COVID-19. We have installed hand gel dispenser all over the place. All our staff have been trained in this regard. Wearing a mask is mandatory during your visit. All your guests should keep a safe distance during their visit to our restaurant. Please ensure that your guests are fully aware of the above COVID-19 policy.
For further inquiries
Please feel free to contact us by email on: info@felfelaegypt.com